Privacy Policy

At NORFEXA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard the information you provide when interacting with our website and engaging our strategic consulting services.

Information We Collect

To provide you with premium strategic services and an optimized browsing experience, we may collect the following information:

• Identity Data: Full name and professional title.
• Contact Data: Professional email address and phone number (if provided).
• Company Data: Organization name, industry, and project details.
• Communication Data: Messages, strategic inquiries, and correspondence submitted through our contact systems.
• Technical Data: Browser type, device information, and interaction data used to optimize website performance.
• Analytics Data: Anonymized usage metrics (if applicable) to improve our digital presence systems.

How We Use Your Information

The information we collect is strictly used to deliver and improve our consulting operations. We use your data to:

• Respond to your strategic inquiries and schedule initial diagnostic consultations.
• Deliver the requested design, development, and growth services.
• Provide ongoing communication regarding your project roadmap and deliverables.
• Improve our website architecture, user experience, and security protocols.
• Prevent fraud, enforce our terms, and comply with legal obligations.

Data Storage and Security

Your information is securely processed and stored using trusted, enterprise-grade cloud infrastructure. We implement stringent technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information on the cookies we use and how to manage them, please review our Cookie Policy.

Third-Party Services

NORFEXA relies on select third-party infrastructure providers to operate securely and efficiently. These include:

• Supabase: For secure database management and form submission handling.
• Website Hosting: Enterprise-grade hosting environments for optimal performance.
• Analytics Providers: To understand traffic patterns and optimize the user experience.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your User Rights

Depending on your jurisdiction, you have specific rights regarding your personal data. You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Request correction of any incomplete or inaccurate data.
• Request deletion of your personal data, subject to legal and operational retention requirements.